Our Privacy Policy

A legal disclaimer

Effective Date: 12/06/2025
Last Updated: 12/06/2025

At Nunkie Tots Soft Play & Events Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our event childcare and soft play services through our website.

1. Information We Collect

We collect personal data when you:

Make an enquiry or booking through our website or email
Subscribe to our newsletter
Fill out contact or registration forms
Use our services during events

The types of information we collect include:

Full name and contact details (email, phone number)
Child’s name, age, and any relevant medical or allergy information
Event details (location, date, time)
Payment information (processed securely via third-party providers)
IP address and usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

Process bookings and manage event logistics
Communicate with you regarding your enquiry or event
Ensure the safety and wellbeing of children during care
Improve our services and website experience
Send marketing communications (if you opt in)

3. Legal Basis for Processing

We process your data based on:

Contractual necessity – to fulfil bookings and provide services
Consent – for marketing or sensitive data (e.g., medical info)
Legitimate interest – to improve our services
Legal obligations – for health and safety or child welfare

4. Sharing Your Information

We do not sell your data. We may share data with:

Event venues or coordinators (only what is necessary)
Service providers (e.g., payment processors, IT support)
Emergency services or child protection authorities, if required

All third parties are required to respect your privacy and comply with applicable data protection laws.

5. Data Storage and Security

Your data is stored securely using encrypted systems and access controls. We retain personal data only as long as necessary for the purposes outlined or as required by law (e.g., safeguarding records).

6. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time
Object to or restrict processing

To exercise your rights, contact us at [Insert Contact Email].

7. Cookies and Tracking

Our website uses cookies to enhance your experience and gather usage statistics. You can control cookie settings via your browser.

For more details, view our [Cookie Policy].

8. Children’s Privacy

We collect information about children only from parents or legal guardians and use it solely to provide safe and appropriate childcare. We do not market directly to children or collect unnecessary data.

Confidentiality and safeguarding is important to us at Nunkie Tots Soft Play & Events Ltd. We do not store information on your children. Anything regarding your little ones will be kept in possession of parents/guardians/carers. Only information about the event will be kept by us so that we can bring your vision to life.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Nunkie Tots Soft Play & Events Ltd
The Old Police Station,

Whitburn Street,

Bridgnorth,

Shropshire,

WV 16 4QP
nunkietots_softplayevents@outlook.com

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

Let me know if you want this formatted for your website directly (HTML or Word format), or if you need a Cookie Policy, Terms & Conditions, or Consent Forms for parents too.